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Mobile Hotspots

Our Hotspot Collections

The Nevins Library has two separate collections of hotspots for use by the public: the standard collection and the express collection. Hotspots in the standard collection can be placed on hold and borrowed for three weeks. Hotspots in the express collection cannot be placed on hold, and can be borrowed for one week only.

Who Can Borrow a Hotspot?

Any patron from a MVLC library may check out a hotspot. All holds must be picked up in person at the library and returned directly to the Reference desk. Patron registration in the library system is required.

Hotspot borrowers must be 18 years old and in good standing with the library.

Only one hotspot is allowed per household. Each hotspot will support up to 10 connected devices.

For How Long?

Standard hotspots may be borrowed for 3 weeks. Express hotspots may be borrowed for 1 week.

Renewals are not permitted. Hotspots must be returned to the Reference Desk of the Nevins Library (please do not leave them in the book drop or return to another library), and they may not be checked out again for at least a 24-hour period.

Fines & Fees

If the hotspots are not returned by the due date, the hotspot will be shut off remotely and borrowers will be fined $5 per day up to $35.

Loss or Damage

If the hotspot is damaged or not working, return it to the reference desk as soon as possible. Report any damage to library staff. Lost and damaged equipment will incur replacement fees. The fee for replacement of the hotspot plus the case will be $100. Replacement of just the hotspot alone will be $60. Replacement of the charging adapter or case will be $20 for each component.

Acceptable Use

Borrowers will adhere to the library’s internet acceptable use policy when using the mobile hotspot. Here is the full mobile hotspot policy..

While checked out, the hotspot remains the responsibility of the borrower. Borrowers should not lose control of the device by lending to friends and associates. Any attempt to alter the configuration of the hotspot is strictly prohibited and may result in loss of borrowing privileges.

Borrowers are also bound by service provider Mobile Beacon’s Permitted User Minimum Terms of Service, which can be viewed on their website.

Will it Work Where I Am/I Am Going?

The hotspots work on the T-Mobile network. So, this T-Mobile Coverage Map should mostly indicate (based on address) whether or not it will get a signal (and therefore be able to give you a WiFi connection).

How Do I Get a Hotspot?

Hotspots may be reserved through the library catalog or by calling the reference desk at 978-686-4080, ext. 12 during normal business hours.

Standard hotspots will be held for 7 days, then set aside for the next user.

Hotspots must be returned to the reference desk. Please do not place hotspots in the book drop. When returning the devices, please make sure that the hotspot, power cord, AC adapter, and case are in the same good working condition as it was when it was checked out. If the hotspot is overdue, service will be turned off without notice and the hotspot will become unusable.

If the hotspot is damaged or not working, return it to the library desk. Report the nature of the damage to a staff person. If you experience problems using the hotspot you may call the reference desk at 978-686-4080, ext. 12 or send an email to


No data filtering has been applied to these hotspots. Be mindful of online safety for yourself and any children using the hotspot, and see our Acceptable Uses above.

The Nevins Library is not responsible for any files, data, or personal information accessed/transmitted using the hotspot.

The library will have no liability for direct, indirect, or consequential damages related to the use of the mobile hotspots, including loss of data or privacy invasions. Those who use the hotpots do so at their own risk and assume full liability for their actions.

Hotspot users are accessing the internet through a third party network, not the library’s network.

Illegal acts involving library equipment or services may also be subject to prosecution.

Full Policy PDF